Dell has pointed to a supposed flaw with regard to the compatibility of their motherboards with the Nvidia graphics chip. The computer manufacturer has already contacted several of their vendors and distributors who have stocks of these products to return affected units to them.
Here’s an excerpt from the original article:
Dell Computer will start contacting some commercial PC owners about replacing their PC’s motherboard because of a flaw in the Nvidia graphics chip. A Dell representative characterized the action as a “proactive replacement” and “not a recall.” The problem has to do with a flaw in how the Nvidia graphics chip works on the motherboards of OptiPlex GX200 computers. The glitch could cause images to be displayed improperly.
However, an Nvdia spokesperson clarified that the problem isn’t exactly with thier graphics chip, and assured consumers that they are working closely with Dell to sort the whole thing out. This is not the first time Dell has experienced problems with their hardware – just a couple of months ago, Dell had to recall several of their laptops which had defective batteries.
For the sake of the consumers, we hope all of this gets sorted out soon and the new units be shipped out so everyone can be happy again.